Contact us

Dulux Help and Advice

Phone: 13 25 25

Fax: 1800 800 864

Orders only

Live Chat

Available 7 days

Our local Help & Advice team is available to assist with colour, product and service questions. The Call Centre is open 6 days a week and LiveChat is available 7 days a week. Please see below for opening times (public holidays and weekends may affect these times).

Call Centre Hours (AEST):

State Monday to Friday Saturday
Eastern States 7.30 am - 7.00 pm 8.30 am - 3.00 pm
South Australia 7.00 am - 6.30 pm
 8.00 am - 2.30 pm
Western Australia 5.30 am - 5.00 pm
 6.30 am - 1.00 pm


LiveChat Hours (AEST):

State Monday to Friday Saturday Sunday
Eastern States 8.00 am - 8.00 pm 9.00 am - 8.00 pm
 10.00 am - 4.00 pm
South Australia 7.30 am - 7.30 pm
 8.30 am - 7.30 pm
   9.30 am - 3.30 pm
Western Australia 6.00 am - 6.00 pm
 7.00 am - 6.00 pm
   8.00 am - 2.00 pm


 

In An Emergency 

If there has been a safety, health or environmental emergency involving one of our products, please contact our Emergency Response service on 1800 220 770 (24 hours). In the event of an emergency, please DO NOT e-mail us as our e-mail service is not monitored with the intent to provide emergency response.

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