Please fill in the form below with your details

Privacy Statement

Dulux Australia is a division of DuluxGroup (Australia) Pty Limited  (ACN 000 049 427) ("Dulux"). The terms "we", "us", "our" refer to the company and any of our affiliated companies.

Your privacy is important to us: Dulux will use the information you submit and may disclose it to third parties to respond to your enquiry. Dulux (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. If you opt in to receive updates for Dulux products or promotions, Dulux (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. Dulux may disclose the information to contractors, market research organisations, marketing and communications agencies and related bodies for these purposes. We may also exchange your personal information with other related companies and our service providers, such as our technology providers.

Please refer to our Privacy Policy, available on our website (www.dulux.com.au/privacy-policy) or on request. It contains further details about: (i) the personal information we collect;  (ii) what we do with it;  (iii) where we send it;  (iv) how you can access and correct it;  (v) how you can lodge a privacy complaint regarding the handling of your personal information;  (vi) how we handle those complaints;  (vii) online privacy;  and  (viii) the types of service providers we use.

If you have any questions regarding the way Dulux handles your personal information or wish to seek access to, or correct, personal information we hold about you, please contact our Privacy Officer via privacy@duluxgroup.com.au or call +613 9263 5678.

In An Emergency

If there has been a safety, health or environmental emergency involving one of our products, please contact our Emergency Response service on 1800 033 111 (24 hours). In the event of an emergency, please DO NOT e-mail us as our e-mail service is not monitored with the intent to provide emergency response.

Corporate Media Enquiries

Lisa Walters
Email: lisa.walters@duluxgroup.com.au
Phone: 0421 585 750

Consumer Enquiries

Speak to one of our skilled customer service consultants.

Dulux Customer Service
Phone: 13 25 25
Fax: 1800 800 864 - orders only
Email: dulux.customer.service@dulux.com.au

Open 7 days a week, until 7.00pm eastern standard time. Reduced hours on weekends and public holidays.

Detailed hours (AEST):

State Monday to Friday Saturday Sunday
Eastern States 7.30 am - 7.00 pm 8.30 am - 3.00 pm
10.00 am - 4.00 pm
South Australia 7.00 am - 6.30 pm
8.00 am - 2.30 pm
  9.30 am - 3.30 pm
Western Australia 5.30 am - 5.00 pm
6.30 am - 1.00 pm
  8.00 am - 2.00 pm

 

Trade Painters and Applicators

TradePainters and Applicators hotline
Phone: 13 23 77

Open 7 days a week, until 7.00pm eastern standard time. Reduced hours on weekends and public holidays.

Detailed hours (AEST):

State Monday to Friday Saturday Sunday
Eastern States 7.30 am - 7.00 pm 8.30 am - 3.00 pm
10.00 am - 4.00 pm
South Australia 7.00 am - 6.30 pm
8.00 am - 2.30 pm
  9.30 am - 3.30 pm
Western Australia 5.30 am - 5.00 pm
6.30 am - 1.00 pm
  8.00 am - 2.00 pm

 

Architects and Specifiers

Architects and Specifiers hotline
Phone: 13 23 77

Open 7 days a week, until 7.00pm eastern standard time. Reduced hours on weekends and public holidays.
Detailed hours (AEST):

State Monday to Friday Saturday Sunday
Eastern States 7.30 am - 7.00 pm 8.30 am - 3.00 pm
10.00 am - 4.00 pm
South Australia 7.00 am - 6.30 pm
8.00 am - 2.30 pm
  9.30 am - 3.30 pm
Western Australia 5.30 am - 5.00 pm
6.30 am - 1.00 pm
  8.00 am - 2.00 pm

 

AcraTex & Protective Coatings

AcraTex & Protective Coatings technical advice and order hotline
Phone: 13 23 77 (Australia only)
Fax: 1800 800 864 - orders only

Open 7 days a week, until 7.00pm eastern standard time. Reduced hours on weekends and public holidays.

Detailed hours (AEST):

State Monday to Friday Saturday Sunday
Eastern States 7.30 am - 7.30 pm 8.30 am - 3.00 pm
10.00 am - 4.00 pm
South Australia 7.00 am - 6.30 pm
8.00 am - 2.30 pm
  9.30 am - 3.30 pm
Western Australia 5.30 am - 5.00 pm
6.30 am - 1.00 pm
  8.00 am - 2.00 pm

 

Dulux Powder Coatings Customer Service

Technical advice and order hotline
Phone: 13 24 99 (Australia Only)
International: +61 3 8787 4500
Free Call Fax: 1800 804 649 (Australia Only)
International: +61 3 8787 4542
Email: powder@dulux.com.au

Address:
Dulux Powder & Industrial Coatings
1-15 Pound Road
Dandenong South VIC 3175
Australia

Customer Service Hours (AEST):

State Monday to Sunday
Eastern States 9.00 am - 5.00 pm
South Australia 8.30 am - 4.30 pm
Western Australia
7.00 am - 3.00 pm (changes with daylight saving)

 

Cabot's Premium Woodcare Brands

Cabot's
Phone: 1800 011 006
www.cabots.com.au

Intergrain Timber Finishes
Phone: 1800 630 285
www.intergrain.com.au

Feast Watson
Phone: 1800 252 502
www.feastwatson.com.au