Important Notice: Beware of Misleading Claims of Affiliation with Dulux

We have become aware that from time to time some traders may falsely claim that they are part of a Dulux Accredited program or affiliated with Dulux when this is not the case.

If a contractor or business approaches you claiming to be accredited by or affiliated with Dulux, and you haven’t sought a referral through our website, we encourage you to encourage you to confirm their credentials by calling the Help & Advice team on 13 25 25 before engaging their services.  In some cases, these businesses may advertise through websites or leaflets that falsely claim to be associated with or sponsored by Dulux. Unfortunately, it is often the case that these traders engage in substandard workmanship, use unsuitable products or charge consumers for work not properly performed. 

If you are approached by a person or business claiming to be associated with Dulux and you are unsure whether the claim is genuine, please:

• do not rely solely on verbal representations, marketing materials, logos or branding (including on their livery or quotation) or any websites other than this one;

• verify the claim directly with Dulux using the details above before engaging them;

• retain any documents, advertisements, emails, messages or quotations that contain the representation.  This may help us to identify and take action against these traders; and

• report any suspected misrepresentations to us at 13 25 25 or via email accredited@acratex.com.au