Our promise to you
Our Dulux Weathershield® products proudly come with the Dulux Promise. That means we guarantee that it will not peel, flake or blister for as long as you live in your home. *See full guarantee terms and conditions below.
Designed to last
Dulux Weathershield® has been specially designed to provide a tough, hardwearing finish that provides protection from all weather conditions. Formulated with MaxiFlex™ Technology to expand and contract with the surface, Dulux guarantees Weathershield® won’t peel, flake or blister for as long as you live in your home.
Complete the form below to register your Dulux Promise Warranty.
DuluxGroup will collect and store the details in this form for the purposes of tracking the warranty on this product and any necessary warranty claims. If you do not wish to provide these details, you must keep your receipts and all details about the painting work to provide at a later date. Absence of these details may delay or prevent your warranty claim being processed. The details collected within this form will not be shared with any 3rd party agencies or organisations outside of DuluxGroup. You may contact DuluxGroup at any time via privacy@duluxgroup.com.au or call +613 9263 5678 to request access to your personal data stored by DuluxGroup. A copy of DuluxGroup’s Privacy Policy is available on DuluxGroup Privacy policy.
*The Dulux Promise
Residential Guarantee for as long as you live in your house.
Please keep your receipt as evidence of purchase. Register your project details at www.dulux.com.au/weathershieldpromise.
If this product peels, blisters or flakes whilst you live in the home you have painted with Weathershield, then provided it has been applied and maintained in accordance with the product instructions, to a suitable and sound substrate, we’ll replace the paint free of charge to rectify the affected areas.
To claim you must be living in the house you have painted with Dulux Weathershield.
Please contact Dulux (AUST: 132525, NZ: 0800 800 424) and provide details of your claim and proof of original purchase. You must bear all expenses incurred in making a claim.
This guarantee does not apply: (a) to commercial premises (b) where non-Dulux coatings have been applied under or over this product (c) where this product is applied over or under another Dulux product unless Dulux has specified that as suitable (d) to substrate failure (e) to colour fade.
For commercial work refer to duspecplus.com.au in AU or duspecplus.co.nz in NZ.
The benefits of this warranty are in addition to other rights and remedies under any applicable consumer law.
AUSTRALIA: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our range of Weathershield® products are self-priming on most surfaces and provide long lasting colour no matter the weather. You can rest easy knowing your home is protected from UV, mould, dirt and stains.
