In line with our commitment to continue to provide our customers the best possible service, we are changing our default delivery method for invoices and statements to email.
Unless otherwise requested, from 1 August 2018 onwards, all invoices and statements will be emailed.
To register your email address or to continue to receive paper invoices and statements by post, register your preference through the link below.
Over the coming months, we plan to send follow-up reminders by mail or text to customers for whom we continue to have no email address.
The feedback from our customers who already have email delivery is that it is more reliable and a much faster way of receiving billing documents than by post – as well as being better for the environment.
If you would like further information regarding the move to electronic delivery of invoices and statements please use the contact information below.
Phone: 13 23 77
Open seven days a week until 7.00pm Australian eastern standard time. Reduced hours at weekends and public holidays.
Monday to Friday 7.30 am - 7.00 pm
Saturday 8.30 am - 3.00 pm
Sunday 10.00 am - 4.00 pm
Monday to Friday 7.00 am - 6.30 pm
Saturday 8.00 am - 2.30 pm
Sunday 9.30 am - 3.30 pm
Monday to Friday 5.30 am - 5.00 pm
Saturday 6.30 am - 1.00 pm
Sunday 8.00 am - 2.00 pm
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