Dulux Business+Plus Registration

To register for Dulux Business +Plus, please fill in the form below. If your application is successful, we will send you an email confirmation in the next few days.

First name* Please enter your first name

Last name* Please enter your last name

Business name

ACN/ABN Please enter a valid 11-digit ACN/ABN number

Dulux customer number* Please enter your customer number

Date of birth* Please enter your date of birth in DD/MM/YYYY format

Street address* Please enter your street address

Suburb* Please enter your suburb

Postcode* Please enter a valid postcode

State* Please enter your state

Email address* Please enter a valid email address

Phone number Please enter a valid 10-digit phone number including area code with no spaces, e.g. 0400000000 or 0399999999

Mobile number* Please enter a valid 10-digit mobile number with no spaces, e.g. 0400000000

Dulux Business Plus Terms & Conditions 2014

PART A - GENERAL TERMS 1.Business +Plus 1.1 Business +Plus is provided by DuluxGroup (Australia) Pty Ltd (ACN 000 049 427) of 1956 Dandenong Rd, Clayton, Victoria 3168, Australia (We or Us) at www.dulux.com.au. 1.2 These Terms set out the terms and conditions on which you (You) may access and use Business +Plus. These Terms apply in addition to any other terms and conditions to which You are subject in relation to Business +Plus, including: a. Your trade account agreement with Us (if you are a trades person) (Trade Account); b. the terms of use for Our website at http://www.dulux.com.au; (the Website);c. the privacy policy at the Website (Privacy Policy); and d. any relevant third party terms and conditions, including My Account payment and rewards program terms,(collectively, Other Terms). In the event of any inconsistency between these Terms and the Other Terms, these Terms will prevail to the extent of the inconsistency.1.3 By accessing and using Business +Plus, You accept and agree to these Terms (and any applicable Other Terms) without any limitation or qualification. These Terms constitute a legally binding agreement between You and Us. 1.4 We may change these Terms from time to time by posting the changed Terms on Business +Plus. By You continuing to use Business +Plus, such changed Terms will apply from that point forward.1.5 You warrant to Us that You have the authority to enter into an agreement with Us on these Terms.1.6 While We have undertaken reasonable steps to ensure that the information on Business +Plus is accurate and free from defect, the information may at times be out of date or include omissions, inaccuracies or other errors, for which we are not responsible.1.7 Since electronic services are subject to interruption and breakdown, access to Business +Plus is offered on an ‘as is’ and ‘as available’ basis only. 2. Logging in2.1 Business +Plus is only accessible to You if You have “logged in” by providing Your username and password on the log-in and/or authentication page of Business +Plus (this information is your Login).2.2 You must not provide details of your Login to any other person. You must not allow any other person to use your Login.2.3 You acknowledge that You are solely responsible for all activity that occurs on Your account / under Your Login.3. Termination3.1 You may stop using Business +Plus at any time for any reason, without notice to Us. We may terminate, disable, block or suspend Your access to Business +Plus:a. immediately, if You breach, or We suspect on reasonable grounds that You have breached, these Terms or any Other Terms; or b. on 7 days’ notice to You, at any other time for any other reason.4.General responsibilities4.1 You are responsible for: a. all of Your activity on and in connection with Business +Plus; b. all of the content and details that You submit into Business +Plus; and c. what you access on Business +Plus, how You interpret or use Business +Plus and any actions You may take as a result of Business +Plus.4.2 You may not use personal information about another person that You obtain from using the Find a Painter function of Business +Plus, other than for the purposes described in clause 17. 4.3 You may not use Business +Plus outside of Australia.5. Privacy5.1 We may collect personal information including Your name, contact details and details of your interactions with Us and Business +Plus. If You are a trades person and You have a current Trade Account, We may combine Your Trade Account information with information We collect in connection with Business +Plus.5.2 We may collect, use and disclose Your personal information to (1) provide, administer, improve and personalise Business +Plus and Our products and services; (2) process payments and refunds; (3) identify You; (4) maintain and update Our records; (5) conduct product and market research; (6) protect Our lawful interests; and (7) deal with Your concerns. We may not be able to do these things without Your personal information. For example, the functionality of Business +Plus may be limited. 5.3 If you are a trades person, You acknowledge and agree that users of Business +Plus may be located in other countries when they access the Find a Painter tool (described below in clause 17) and in such circumstances Your personal information may be disclosed by Us outside Australia. 5.4 We may provide marketing communications and targeted advertising to You on an ongoing basis by electronic messages (eg. email and SMS), online (including websites and mobile apps), telephone and other means, unless You opt out or We are subject to legal restrictions. To opt out, simply follow the unsubscribe link or prompts in the communication, advise the caller or contact us directly. 5.5 We may exchange Your personal information with Our related bodies corporate and with Our service providers (including Westpac and the administrator of our Dulux Rewards Program) that assist us with archival, auditing, accounting, customer contact, legal, business consulting, banking, payment, delivery, data processing, data analysis, information broking, research, investigation, website or technology services. 5.6 Subject to this clause 5, We may also handle personal information as set out in the Privacy Policy which is available online or by contacting Us. You acknowledge that You have read the Privacy Policy and understand that it contains further details about Our handling of personal information, procedures regarding access and correction of personal information and Your privacy concerns. 5.7 If You provide personal information to Us (including by inputting it into Business +Plus) about any third party, You must first ensure that they consent having regard to this clause 5 (as though it extended to them) and the Privacy Policy (subject to this clause 5). 6 Links to third party websites6.1 Business +Plus may contain links to other websites or applications owned, operated or produced by third party organisations independent of Us (Third Party Sites). The links are provided for convenience only and We have not verified and do not sponsor, endorse or approve the operators of, or any materials on (including information, products or services), those Third Party Sites. 7 Third party tools 7.1 Certain tools, devices, software programs or other features (Tools) available on or through Business +Plus may be provided by third parties. These Tools are not Our Tools and are provided or made available as a convenience to You. These Tools are not operated by Us and We are not responsible for examining or evaluating the content, availability, accuracy, adequacy, timeliness, validity, copyright compliance, legality, decency, quality, completeness or any other aspect of these Tools.8 Your consumer rights8.1 Nothing in these Terms is intended to exclude, restrict or modify rights which You may have under any law (including the Australian Consumer Law) which may not be excluded, restricted or modified by agreement (Your Consumer Rights). You can find out more about Your Consumer Rights from consumer organisations and bodies such as the Australian Competition and Consumer Commission and State/Territory fair trading authorities.8.2 If You suffer any loss in connection with Business +Plus, You must take all reasonable steps to minimise your loss, including notifying Us without delay if there are steps We can take to help minimise Your loss.8.3 Subject to Your Consumer Rights, we are not liable:a. for any loss that was not reasonably foreseeable to You and Us; andb. to the extent that Your loss was contributed to by You or any other matter outside of Our reasonable control.9 General 9.1 These Terms are governed by the laws of Victoria, Australia. The courts of Victoria, Australia (and the courts of appeal from them) have exclusive jurisdiction to resolve any disputes arising under or in connection with these Terms.9.2 If You have any questions or complaints about Business +Plus, please contact Us on the details below:9.3 Telephone number: 13 23 779.4 Email address: dulux.customer.service@dulux.com.auPART B - BUSINESS +PLUS 10. General Business +Plus Eligibility 10.1 In order to access Business +Plus and its functions, You must at all times hold a valid trading account with Us.11 Job Leads Eligibility11.1 Where You are not a Dulux Accredited painter, You must pay an annual administration fee in order be eligible to use the Job Leads area of Business +Plus.11.2 You warrant to Us that, at all times when using Job Leads on Business +Plus: a. You hold a current and valid contractor’s licence; and b. You have and will maintain public liability insurance at the level required by law or such other level as determined by Us at our sole discretion. 12 Online ordering 12.1 You may access the Ordering section of Business +Plus by following the visual and text prompts in Business +Plus. In the Ordering section, You may order:a. paint; andb. paint accessories,(together, the Products). 12.2 When you access the Ordering section:a. prices for paint will not be displayed (these will be calculated for You after You place Your order in accordance with the terms of, and the discounts applicable to, Your Trade Account); andb. prices for paint accessories will be displayed. 12.3 After Your order has been processed through Dulux’s EPOS system, You will receive an invoice from Us with the details of your order in accordance with the terms of Your Trade Account, as well as being available on My Account.12.4 Your order of Products will also be governed by the terms of Your Trade Account.13 Receiving Your Products13.1 If You change Your mind about Your order, You may cancel it without charge prior to your nominated pick up or delivery date. You can do this by contacting your nominated Dulux Trade Outlet. 13.2 You will be prompted to select from the following two options to obtain Your Products: a. Delivery: If You select delivery, the Products will be delivered to the address that You specify in accordance with Our Delivery Policy (refer to your Trading Account terms and conditions). b. Store pick up: If You select store pick up, Your Products will be available to be collected by You from the date and time stated on your order confirmation. Your order will be available from the store selected by You.13.3 Our Returns Policy (refer to your Trading Account terms and conditions) applies to all purchases on Business +Plus. 14 My Account14.1 My Account enables You to view and manage the invoicing and payments for Your Trade Account with Us. 14.2 When You log in to My Account, You can:a. view, download and pay outstanding invoices; b. send a copy of the receipt to Your nominated email address; c. view and download current and past statements; d. view credits available; and e. log queries or disputes (which Our customer team will follow up with You),in relation to Your Trade Account. 14.3 All payments of invoices on My Account must be made by the following permitted credit cards: American Express, Visa or MasterCard. 14.4 Prices shown on Your invoices are in Australian dollars and include GST where applicable. 14.5 You acknowledge that Your invoice is generated based on, and You will receive Your order in accordance with, the information that You input into the Trade Hub.15 Rewards program 15.1 If you are a member of the Dulux Rewards Program, You may manage Your rewards through the Business +Plus. 15.2 The Dulux Rewards Program is operated through a third party-provided rewards portal (the Rewards Portal). You must comply with the third party terms and conditions applicable to the Rewards Portal available at https://rewards.dulux.com.au/public/info.aspx?name=terms.15.3 On the Rewards Portal, You may redeem Dulux reward points to acquire goods and services listed from time to time in the Dulux Rewards Program catalogue.16 Special offers and promotionsBusiness +Plus may also contain links to various special offers and promotions available exclusively to Dulux trade members from various third party product and service providers (Special Offers). These Special Offers are subject to separate terms and conditions found by following the relevant link or otherwise provided by the relevant third party.PART C - FIND A PAINTER 17 The Terms in this Part C apply if You are a consumer. 17.1 In the Find a Painter area of the Dulux website, You may follow the prompts to submit the following Job Details:a Your postcode;b Your property type, including the number of stories in Your property; c whether the paint job is new or a repaint;d job size;e job type; andf whether wallpaper, decking or roof services are required,and Your email, first name, last name, phone, address and suburb (Your Personal Details). 17.2 Once You have submitted Your Job Details and Your Personal Details, Find a Painter will load a list of painters who may be suitable to perform Your job based on the Job Details and Personal Details submitted by You. 17.3 On or before a painter is included in the Find a Painter database, they will be checked by a third party to confirm that they are licensed in the relevant Australian State and hold the minimum amount of insurance required by law. 17.4 Find a Painter will identify, by displaying the logos next to each painter’s name, whether the listed painter is:a. a Dulux Accredited Painter, that is, a painter who:a.1 is selected by Us based on Our recruitment criteria including workmanship and reliability; a.2 uses Our premium paints; anda.3 has signed Our ethical and professional standards document.b. Independently validated by EBIX Trades monitor, and/orc. a member of the ‘Master Painters Association’ (MPA) (see http://www.mpav.com.au/). 17.5 We are not involved in or responsible for the accreditation, assessment or monitoring of EBIX or MPA members or memberships. 17.6 If You:a. select one or more of the listed painters, and b. click on the ‘Email me details’ functionality, the Find a Painter service will send an email to Your nominated email address with the phone number and email of the painter or painters selected by You.18 Your Responsibilities18.1 You acknowledge and agree that the results generated by Find a Painter are generated based on the Job Details and Personal Details that You input into the Find a Painter service and may be out of date or include omissions, inaccuracies or other errors, for which we are not responsible. 18.2 If You engage a painter that You find through Find a Painter, that engagement is entered into directly between You and the relevant painter only. You must separately discuss and negotiate that engagement. We are not responsible for any aspect of that engagement or job, including without limitation in relation to price, timeframe and quality.18.3 It is Your responsibility to make appropriate enquiries and satisfy Yourself in relation to the suitability of:a. the painter (including in relation to whether the painter is a Dulux Accredited Painter, an MPA member or an EBIX member);b. the paint to be used;c. the pricing; d. the timeframe; e. the overall job description;f. the quality; and g. any other necessary details, for Your paint job.

I agree to all terms & conditions of service

Join Dulux Rewards

Our new free program offers a wide range of products and accessories on which to earn points. You can then redeem your points for great rewards from your favourite stores. Additionally, you will be able to take advantage of always-on offers, no matter what your points balance. It’s that easy! It’s our way of saying thank you. Well earned.

Dulux Rewards Terms & Conditions 2021

1. Membership a. If you’ve got a Dulux Trading Account, you’re eligible to become a member of the Program. If you apply to become a member of the Program, you’re deemed to accept these terms and conditions. b. You can’t transfer your membership of the Program to any person. c. If you cancel your Dulux Trading Account, you also cancel your membership of the Program. 2. Marketing and promoting. Dulux may use your Personal Information to market and promote Dulux products and services and uses your Personal Information in accordance with the Dulux privacy policy. You may access your Personal Information or obtain the Dulux privacy policy by contacting Dulux. AU dulux.com.au/trade 13 23 77, NZ dulux.co.nz/trade 0800 800 424 a. By becoming a member of the Program, you’ll receive communications from Dulux about the Program and other communications about Dulux products and services. If you don’t want to receive any communications, you may opt out by clicking the unsubscribe link in the communication and Dulux will remove you from the mailing list. 3. Earning Points.	You accrue Points by purchasing specified products from Dulux Trade Outlets. Refer to the Program website for details on the number of Points accrued for purchasing each specified product. a. Dulux may (in its absolute discretion) offer bonus Points or may reset the Points accrual amount. b. The Points do not accrue for bank fees, government fees and charges, taxes or interest charges incurred on your Dulux Trading Account or purchases for which a refund is subsequently obtained. c. Each month, Dulux will e-mail a Dulux Trading Account Statement to you and may (in its absolute discretion) e-mail a Rewards Statement. d. The Points are earned at the time of purchase and are not connected to the payment of purchases using your Dulux Trading Account. e. If dollars spent by you have been incorrectly credited or debited, Dulux may (in its absolute discretion) adjust the Points accrued. f. Dulux may (in its absolute discretion), withhold the Points accrued. If you’re in breach of the terms of the Dulux Trading Account, Dulux may (in its absolute discretion) withdraw or cancel the value of Points accrued, and Dulux is not liable for any loss, expense, damage or liability suffered or incurred by you in withholding, cancelling or withdrawing Points. g. In addition to the Points, Dulux may (in its absolute discretion) offer Benefits to you. If Dulux offers Benefits to you, the Benefits are subject to these terms and conditions. 4. Allocating Points. Dulux allocates Points at the time of purchase and includes allocated Points on your Rewards Statement within 48 hours after purchase. a. You may access your Rewards Statement from the Program website. b. If you dispute the Points allocated and included on your Rewards Statement, you must contact Dulux and request an adjustment of the Points balance within 30 days after being included on your Rewards Statement. Otherwise the Points allocated and included on your Rewards Statement is deemed correct. 5. Redeeming Points. You may redeem Points to acquire Rewards specified on the Program website. a. Points are not redeemable for cash or transferable to any person. Rewards are not refundable, replaceable or transferable for cash or credit, or exchangeable for other Rewards. b. To redeem Points, you must comply with security and identification procedures specified on the Program website. c. Dulux may (in its absolute discretion) make any change to the Rewards offered or to the Points required to redeem a Reward. If Dulux changes the Rewards offered or the Points required to redeem a Reward, it will post the change on the Program website. d. Dulux is not liable for any loss, expense, damage or liability suffered or incurred by you as a result of a Reward no longer being available or fraudulent redemption of Points by a person if the redemption has been accepted on the basis of the security and identification procedures applicable at the time. e. Any dispute about redeeming Points and acquiring Rewards will be resolved by Dulux (in its absolute discretion) and is final and binding. f. Points remain valid for a period of 2 years from the date they are first allocated and included in your Rewards Statement. After this period, the Points expire. g. If you don’t accrue any Points during a consecutive 12-month period, Dulux may (in its absolute discretion) forfeit all accrued Points. 6. Termination. Dulux may (in its absolute discretion) suspend or cancel your Dulux Trading Account or your membership of the Program. If your Dulux Trading Account or membership of the Program is suspended, you won’t be able to earn or redeem Points. If your Dulux Trading Account or membership of the Program is cancelled, all monies owing to Dulux become immediately due and payable and any unredeemed Points are immediately forfeited. a. You may cancel your Dulux Trading Account or your membership of the Program by giving Dulux no less than 30 days’ written notice. If you cancel your Dulux Trading Account or your membership of the Program, any remaining Points or other benefits are immediately forfeited. b. Dulux may (in its absolute discretion) suspend, withdraw or terminate the Program. If Dulux terminates the Program, it will give you no less than 30 days’ notice to enable you time to redeem any Points to acquire Rewards. 7. General. You’re responsible for obtaining any independent professional tax advice in relation to any taxation effect arising from your membership of the Program. You’re responsible for any tax liability, including any FBT or GST, charged or levied in relation to your redemption of any Points to acquire Rewards. a. Dulux’s liability for any breach of these terms and conditions is limited to either replacement of the Rewards or Benefits or supply of equivalent Rewards or Benefits as determined by Dulux (in its absolute discretion). This liability is in addition to any other rights and remedies available to you under any applicable consumer law. b. To the extent permitted by law: i. Dulux excludes any liability suffered or incurred by you arising out of or connected with the Program, including any consequential or indirect loss and whether caused by a breach of statute, breach of contract, negligence or other tort. ii. Dulux is not responsible for any Reward acquired under the Program, any death or injury, loss or consequential loss or damage arising from or in connection with or caused by a Reward or the loss, theft or destruction of a Reward or a Reward voucher. For the purpose of this provision, consequential or indirect loss includes loss of income, profit or business, overhead costs or loss of goodwill or reputation. c. Dulux provides no warranty with respect to the quality of a Reward or their acceptability or fitness for purpose. d. Dulux may (in its absolute discretion) change the Reward or Point value of an item without notice or exclude you from the Program or cancel your participation in the Program. e. Any dispute concerning goods or services received as a Reward will be resolved directly between you and the provider of the goods or services the subject of the Reward. f. Failure by Dulux to enforce a right under these terms and conditions does not constitute a waiver of that term or condition by Dulux. g. Dulux may amend these terms and conditions. If the amendments are minor, Dulux amends these terms and conditions without notifying you. If the amendments are major, Dulux will give you no less than 30 days’ notice of the amendments by posting these amended terms and conditions on the Program website. 8. Definitions. Benefits: promotions offered to you that don’t require redeeming Points to use. 1. Dulux: DuluxGroup (Australia) Pty Ltd ABN 67 000 049 427 if your Dulux Trading Account is in AU and DuluxGroup (New Zealand) Pty Ltd NZBN 9429 031 797 351 if your Dulux Trading Account is in NZ. 2. Dulux Trading Account: the standard 30-day credit account issued by Dulux. 3. Dulux Trading Account Statement: the summary of your previous month's purchases of Dulux products using your Dulux Trading Account. 4. Dulux Trade Outlets: Dulux trade centres and depots and any other stores designated by Dulux as a Dulux Trade Outlet. 5. Personal Information: information collected by Dulux about you when you become a member of the Program. 6. Points: the points allocated to you and which may be redeemed by you to acquire Rewards in accordance with these terms and conditions. 7.  Program: the Dulux Rewards Program offered by Dulux on and from 01/01/2021, which provides Points, Rewards and Benefits to you for the purpose of saying “thank you”. 8. Program website: the website at www.duluxrewards.com. 9. Rewards: the goods and services listed on the Program website which may be acquired by you by redeeming Points in accordance with these terms and conditions. 10. Rewards Statement: the statement specifying the Points accrued by you through your participation in the Program. 11. You: a customer accepted for membership of the Program and who holds a Dulux Trading Account.

I agree to all terms and conditions of service

Sign up to our Job Leads program

Over five million people visit our consumer website every year - that's a whole lot of potential job leads! Our Job Leads program within Business +Plus gives you the chance to build a profile which can be presented to people looking to find a painter, depending on job needs and their area. Conditions apply.

If you're a Dulux Accredited Painter, you'll have access to Job Leads through Business +Plus so don't worry about agreeing to the terms and conditions below.

Once registered, a third party agent will contact you to confirm that your business meets the following criteria:

Have a trading account with Dulux
Carry a minimum of $5 Million public liability insurance at all times
Be the holder of a current painting & decorating licence (or equivalent) when required under state or territory law
Be registered with the Building Services Authority (QLD only) or the Building Commission (WA only) or when required under state or territory law

Dulux Business Plus Jobs Leads Terms & Conditions 2014

Job Leads Eligibility.  Where You are not a Dulux Accredited painter, You must pay an annual administration fee in order be eligible to use the Job Leads area of Business +Plus. You warrant to Us that, at all times when using Job Leads on Business +Plus: You hold a current and valid contractor’s licence; and You have and will maintain public liability insurance at the level required by law or such other level as determined by Us at our sole discretion.

I agree to all terms and conditions of service, including the annual administration fee of $56 (ex gst), which will be charged to my Dulux Trade Account. A one-off fee of $56 (ex gst) will be charged regardless of the outcome of my application.

Create an account

Thank you for registering

Dulux Business+Plus Registration

Join Dulux Rewards

Sign up to our Job Leads program

Find a Dulux Trade Outlet

Safety data sheets

Technical advice

DuSpec

Dulux Account

Join now

Are you an Architect or Interior Designer?

Sign in

Create an account

Thank you for registering

Dulux Business+Plus Registration

Join Dulux Rewards

Sign up to our Job Leads program

Find a Dulux Trade Outlet

Safety data sheets

Technical advice

DuSpec