1. What operating system
does WeatherDesk run on?
WeatherDesk will run on computers with the following operating
systems:
PC
• Windows 2000.
• Windows XP.
We recommend that you have the latest service packs and updates
available.
MAC
• MAC OS X 10.3 or greater.
2. How do I install, uninstall and use
WeatherDesk?
Please refer to our how
to use your WeatherDesk section for further information about
WeatherDesk functionality.
3. What type of Internet connection do
I need to run WeatherDesk?
Whilst the WeatherDesk will run on a dial-up connection, a 24/7
connection (i.e. Broadband) is considered the best way to receive
real-time weather conditions throughout the day.
4. Who do I contact if I have feedback
regarding WeatherDesk?
Please contact us if you have any feedback regarding WeatherDesk:
weather.desk@dulux.com.au
5. Will WeatherDesk affect the day-to-day
running of my computer?
No, it won’t affect the day-to-day operation of your computer.
WeatherDesk will run in conjunction with other programs and applications.
6. From where
does WeatherDesk get its weather data? How often is this updated?
WeatherDesk uses advanced and up-to-date weather data provided
by The
Weather Company via www.weatherzone.com.au.
The Bureau of Meteorology (BoM) supplies weather
information and The Weather Company converts this information
into computer ready data.
For further information visit The
Weather Company website.
7. What if I see the ‘No Internet’
signal?
If you see this signal, make sure your Internet connection is
working. If it is, you can try restarting your computer. Alternatively,
try uninstalling WeatherDesk and download it again.
8. What is the difference between version 1 and 1.01 of WeatherDesk?
WeatherDesk 1.01 includes some minor updates to improve performance and addresses an Internet Explorer 7 compatibility issue.
